Your data, in our care.

Introduction

Welcome to the privacy policy ("policy") for BB Financial Services Kft ("we", "us" or "our"). This policy applies to any website to which we have linked it ("website").

Please read this privacy policy carefully. By continuing to use our websites and by submitting personal data to us, you are agreeing to the terms of this privacy policy.

We respect and are committed to protecting the privacy of every individual who visits our websites. This policy sets out how we protect and use information that we collect through your use of the websites — including any data you may provide when you access our websites, register, contact us, send feedback, attend a webinar, sign up to our newsletter, or complete our customer surveys.

The websites are not intended for children and we do not knowingly collect data relating to children.

1. Who we are and how to contact us

For the purposes of the General Data Protection Regulation 2016/679/EU (the "EU GDPR"), the United Kingdom Data Protection Act 2018 (the "Act") and the EU GDPR as it forms part of the law of the United Kingdom by virtue of the European Union (Withdrawal) Act 2018 (the "UK GDPR"), the data controller is:

If you would like to contact us about this privacy policy or our privacy practices, please email [email protected].

We welcome addressing any concerns you may have about our handling of your personal data; you have the right to make a complaint at any time to the Information Commissioner's Office (ICO) in the UK (www.ico.org.uk), the Hungarian National Authority for Data Protection and Freedom of Information (NAIH, https://www.naih.hu/), or the applicable data protection regulator in any other country we might operate.

2. What information do we collect about you?

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

When you access the site, contact us, register, book events, voluntarily complete customer surveys or provide feedback, and sign up to our newsletter, we may collect and process the following information:

• +Identity Data — first name, maiden name, last name, username or similar identifier, and title.
• +Contact Data — billing address, delivery address, email address, and telephone numbers.
• +Financial Data — bank account and payment card details.
• +Transaction Data — details about payments to and from you, products you have purchased, and credit history.
• +Marketing & Communications Data — your preferences in receiving marketing from us and third parties, and your communication preferences.
• +Technical Data — mobile device ID, IP address, login data, browser type and version, time zone setting, location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• +Usage Data — information about how you use our website and services, including survey responses.

We also collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data in law as it will not directly or indirectly reveal your identity.

3. How is your personal data collected?

We use different methods to collect data from and about you, including through:

• +Direct interactions — you may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
• +Automated technologies or interactions — as you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data via cookies, server logs, and other similar technologies.
• +Third parties or publicly available sources — we will receive personal data about you from various third parties and public sources, including analytics providers such as Google.

4. How we use your personal data and why

We may use information about you in the following ways:

• +To fulfil your service order;
• +To improve our services and website, and ensure content is presented in the most effective manner;
• +To carry out our obligations arising from any contracts entered into between us and you;
• +To notify you about changes to our services or important information;
• +For our own market research purposes;
• +To administer our website and for internal operations including troubleshooting, security, data analysis, testing, and statistical surveys;
• +For marketing and advertising purposes;
• +For any other purpose for which you have provided your consent.

What is our legal basis for processing your Personal Data?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• +Contractual Necessity — where we need to perform a contract we are about to enter into or have entered into with you.
• +Legitimate Interests — where it is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.
• +Compliance with Law — where we need to comply with a legal or regulatory obligation.
• +Consent — where we have your specific consent to carry out the processing for the purpose in question.

Marketing

You will receive marketing communications from us if you have provided your consent (e.g., by signing up to our newsletter). To stop, contact [email protected] or use the unsubscribe / opt-out link in our email communications.

Cookies

Our websites use cookies to distinguish you from other users. A cookie is a small file of letters and numbers stored on your computer or smartphone when you visit a website. We use the following types of cookies:

• +Strictly necessary cookies — required for the operation of our websites.
• +Functionality cookies — used to recognise you when you return to our websites.
• +Analytical / performance cookies — allow us to recognise and count visitors and see how visitors move around our websites.
• +Targeting cookies — record your visit, the pages you have visited, and the links you have followed.

Except for essential cookies, all cookies will expire after 2 years at the latest.

We only set Google Analytics cookies if you accept them in the cookie banner. You can change your choice at any time via “Cookie settings” at the bottom of every page.

5. When would we disclose your information?

We may share your personal data with the following parties:

• +Within our company for administrative or support services;
• +Third parties to whom we may sell, transfer, or merge parts of our business or our assets;
• +External third parties as required.

We require all third parties to respect the security of your personal data and treat it in accordance with the law.

International transfers

We may share your personal data with external third parties based outside the EEA and/or UK. Whenever we transfer your personal data out of the EEA and/or UK, we will ensure a similar degree of protection is afforded to it.

6. How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including satisfying any legal, regulatory, tax, accounting, or reporting requirements.

By law we have to keep basic information about our customers (Contact, Identity, Financial, and Transaction Data) for five years after they cease being customers, for tax purposes.

We will stop using your personal data for marketing purposes if you have not opened any of the messages we have sent to you for more than 24 months, or earlier if you opt out / unsubscribe.

7. Your rights and control of your information

You have the right, at any time, to:

• +Request access — to your personal data (commonly known as a data subject access request).
• +Request correction — of the personal data that we hold about you.
• +Request erasure — of your personal data.
• +Object to processing — of your personal data where we are relying on a legitimate interest.
• +Request restriction — of processing of your personal data.
• +Request the transfer — of your personal data to you or to a third party.
• +Withdraw consent — at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). We try to respond to all legitimate requests within one month.

8. Changes to this privacy policy

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

We will regularly review this Privacy Policy and adapt it in the event of changes to our data processing or in cases of legal changes which require us to update this document. The current version of the Privacy Policy can always be found on our website.